The Challenge
Before Vitruvi, EPC managed complex, multi-state construction projects using a mix of paper documents, texts, and tools that were never designed to work together. Production data arrived late and inconsistently, documentation was scattered across phones and notebooks, and critical photos were often missing when questions surfaced weeks or months later. When issues arose, there was frequently nothing reliable to point to.
As project sizes increased, EPC’s existing system became a serious constraint. When the team attempted to load a large project, performance degraded immediately. Basic actions slowed to a crawl, making it clear the system could not support EPC’s operational scale or growth.
Compounding the challenge was the reality of EPC’s customer inputs. Many customers provided only PDFs or image-based maps rather than clean GIS data. Any solution that required pristine data or rigid workflows simply would not work in the real-world EPC operated in.
The Solution
EPC selected Vitruvi for its flexibility and its ability to adapt to how construction is actually performed in the field. Supporting PDFs and images was non-negotiable, but equally important was the ability to configure workflows around EPC’s crews, subcontractors, reporting requirements, and customer expectations.
Implementation required effort. Configuration and training took time, and adoption did not happen overnight. But as teams began using the platform consistently, the value became increasingly clear, particularly for project managers who relied on it daily.
“There were some growing pains, but at this point the project managers would just about fight you if you wanted to take it away from them,” said Heath Alford, Systems Administrator at EPC.
Vitruvi became the central system for managing production data, documentation, and reporting across projects, providing EPC with a single, trusted platform rather than juggling disconnected tools and paper processes.
The Results
With Vitruvi in place, EPC gained reliable, day-to-day visibility into what was actually happening in the field. Production progress is now captured and verified as work is completed, providing project managers and leadership with a clear, timely view of how projects are tracking and reducing uncertainty in daily reporting and decision-making.
“Before, people would say ‘we did about a thousand feet’ or ‘maybe fifteen hundred.’ A week later, the real numbers came in, and they were off by ten or twenty percent. Now we know the actual numbers the next day,” Alford explained.
The impact extended well beyond reporting. Invoicing, once a multi-day, multi-person effort, is now handled directly by project managers without disrupting their day. EPC has seen roughly a 40 percent drop in customer callbacks related to missed work, along with fewer incidents overall, and far clearer visibility into crew performance without digging through stacks of paper.
“I think we paid for Vitruvi this year in man-hours alone,” Alford said. “When you start saving a couple of hours per crew, across multiple states every morning, and give project managers a full day back each week from invoicing, the labor savings add up fast.”
Today, EPC operates with a single source of truth for production data and documentation. Teams can move faster, invoice sooner, reduce rework, and provide customers with clearer, more accurate updates, positioning EPC as a more efficient and more accountable construction partner.
